Piedmont Triad emergency crews work to monitor roads, crashes

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ROCKINGHAM COUNTY, N.C. (WGHP) — Cold temperatures, snow and ice have created hazardous road conditions across the Piedmont Triad, leaving first responders across the region working to handle crashes, stranded drivers and dangerous conditions.

The North Carolina State Highway Patrol reported more than 200 calls for service across Troop D since icy weather began with the majority coming from Rockingham County. Bridges, overpasses and shaded areas remain particularly dangerous as these surfaces freeze quickly.

In response to the high call volume, Rockingham County EMS has adjusted its approach, reducing responses to non-emergent calls to prioritize safety and ensure resources are available for emergencies.

Additional staff have also been brought into the county’s 911 center, and more personnel have been placed on EMS trucks to prepare for another busy night.

“If it’s an ice-covered or snow-covered roadway and you come up behind an emergency vehicle running traffic, what avenues do they have to go?” Emergency Services Director for Rockingham County Rodney Cates said. “By going to a non-emergent response, it enhances the safety of all the motoring public as we try to respond to calls.”

Tow truck operators are also feeling the strain. Kimberly Perdue, owner of Tarheel Towing, said her team has been flooded with calls for assistance.

“Especially on these country roads. They’re not getting any kind of salt or brine put down, so just take your time,” Perdue said. “Don’t get upset because the tow company may tell you an hour or an hour and a half. We are doing the best we can” 

One common mistake drivers make is pulling off to the side of the road, thinking it’s the safest option. However, icy conditions often leave vehicles stuck.

“A lot of folks think they can get off on the side of the road, and with it being so wet, we probably will end up with a lot of winch-outs. If they don’t wreck, they will end up getting stuck,” Perdue said.

With freezing conditions expected to continue, officials are urging drivers to plan ahead and avoid travel if possible. Those who must drive should slow down, allow extra time and be alert for black ice.

“Recognize those problem areas and certainly exercise caution,” Cates said. “Give yourself some extra time … It may be a lifesaving measure.”

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